EvoCardLink FAQ
NFC Digital Business Cards, Packages & Support
Find clear answers about EvoCardLink NFC Digital Business Cards, including how NFC tap and QR sharing work, what is included in the Essential, Pro and Corporate packages, how your physical card and digital business card are designed, how to update your information, and what happens after ordering.
EvoCardLink is a done-for-you NFC digital business card solution for professionals, sales agents, business owners, SMEs and corporate teams in Malaysia.
Most Frequently Asked Questions Before Ordering
What is EvoCardLink?
EvoCardLink is a done-for-you NFC digital business card solution that allows you to share your contact details instantly using a tap or QR scan.
It combines a physical NFC card (EvoCard) with a digital profile (EvoLink) that displays your contact info, links, and business details, while also enabling lead capture so you can collect customer contact information, track interactions, and follow up more effectively.
What is included when I order an EvoCardLink package?
Each package includes a custom NFC business card, a fully designed digital business card, and setup support.
Higher-tier packages include advanced features like lead capture, analytics, and team management.
Do you prepare both the physical NFC card and digital business card for me?
Yes, EvoCardLink is fully done-for-you.
Our team designs both your physical NFC card and your digital business card so they match professionally.
Do I need to design or set up the digital business card myself?
No, you do not need to design anything.
You simply submit your details, and our team handles the full setup for you.
What is the difference between the Essential, Pro and Corporate packages?
The Essential package focuses on basic sharing, the Pro package adds lead capture, analytics, and PDF reporting, and the Corporate package includes team management and branding control.
Each package is designed to support different levels of business usage.
Which EvoCardLink package is right for me?
Essential is suitable for individuals, Pro is ideal for sales and business growth, and Corporate is best for teams and companies.
If unsure, contact us for a recommendation.
Is there a yearly subscription fee?
No, there is currently no yearly subscription fee for the Essential and Pro packages.
Additional services such as custom domains, hosting, and maintenance for Corporate Packages may incur separate charges.
Can I update my information after my NFC card has been printed?
Yes, you can update your digital profile anytime without replacing your card.
Your NFC card will always open your latest updated information, and you can make these updates yourself whenever needed.
How long does the design and setup process take?
The full process typically takes a few working days depending on revisions and approval speed.
Printing begins after design confirmation.
Can I see a live EvoCardLink demonstration before ordering?
Yes, you can request a live demo via WhatsApp.
Our team will show you how the NFC tap and digital profile work in real scenarios.
Not sure which package is suitable for you?
Tell us how you normally meet and follow up with customers.
Ask Us on WhatsAppAbout EvoCardLink and How It Works
What is an NFC digital business card?
An NFC digital business card allows you to share your contact details instantly by tapping your card on a smartphone.
It replaces traditional paper cards with a smarter, reusable solution.
How does EvoCardLink work?
EvoCardLink works by linking your NFC card and QR code to your digital profile.
When tapped or scanned, your EvoLink opens instantly on the recipient’s phone.
What is the difference between EvoCard and EvoLink?
EvoCard is the physical NFC card, while EvoLink is your digital business profile.
Both work together to provide seamless sharing.
What happens when someone taps my EvoCard?
Their phone opens your EvoLink profile instantly.
They can view your details, save your contact, or click your links.
What happens when someone scans the QR code?
The QR code opens your EvoLink profile in the same way as NFC.
It works as a backup for non-NFC devices.
Do recipients need to install an application?
No, no app is required.
Everything works directly through the phone browser.
Can I share my EvoLink without carrying the physical NFC card?
Yes, you can share your EvoLink via link, QR code, or messaging apps.
This gives you flexibility even without your card.
Can I send my digital business card through WhatsApp?
Yes, you can send your EvoLink link directly through WhatsApp or any messaging platform.
Can customers forward my EvoLink to another person?
Yes, your EvoLink can be shared easily.
This helps increase your reach and visibility.
Who is EvoCardLink suitable for?
EvoCardLink is suitable for professionals, salespeople, business owners, and companies.
It is designed for anyone who wants to share contact details efficiently.
Can EvoCardLink replace traditional paper business cards?
Yes, it can fully replace paper cards.
It is more efficient, eco-friendly, and always up-to-date.
What is vCard and vCard QR?
A vCard is a digital contact file that stores your personal or business contact details, such as your name, phone number, email, and company information.
When someone opens a vCard, they can save your contact directly into their phone without typing anything manually.
A vCard QR is a QR code that contains this contact file. When scanned, it allows the recipient to instantly download or save your contact details to their device, even without opening a full digital profile.
In EvoCardLink, the vCard feature provides a quick way for users to save your contact, while the EvoLink QR offers a richer experience with clickable links, media, and lead capture features.
Essential, Pro and Corporate Package Questions
What is included in the EvoCardLink Essential Package?
Essential includes a custom NFC card, digital profile, and basic sharing features.
It is designed for simple contact sharing.
Who should choose the Essential Package?
Individuals who want a modern replacement for paper cards should choose Essential.
What is included in the EvoCardLink Pro Package?
Pro includes everything in the Essential package, along with lead capture, analytics, PDF reporting, and Smart Showcase. It is designed to support business growth.
What is the Exchange Contact feature?
Exchange Contact allows customers to submit their details directly to you.
This helps you capture leads instantly.
What is Smart Showcase?
Smart Showcase allows you to display images, YouTube videos, company or marketing information in PDF format, and links.
It helps you present your products or services in a more visual and engaging way.
What is the EvoCardLink Corporate Package?
Corporate is designed for teams and companies.
It includes employee management, branding control, and admin features.
Can I upgrade from Essential to Pro later?
Yes, you can upgrade anytime.
Your existing profile and card will continue to work.
EvoCardLink Features and Business Usage
What information can I include in my EvoLink digital business card?
You can include your name, phone, email, website, social media, and more.
You can also add maps, videos, and documents.
What happens if I don’t have social media links? Will the icons still display?
No, social media icons will only appear if you provide the corresponding links.
If you do not have certain social media accounts, those icons will not be displayed on your digital business card. This ensures your profile remains clean, professional, and only shows relevant information.
What happens if I don’t have a website link?
If you do not have a website, the website button or link will simply not be shown on your digital business card.
EvoCardLink is flexible, so you only display the information you actually use. You can always add a website later if needed.
Can customers save my contact directly to their phones?
Yes, they can save your contact with one tap using the Add to Contact feature.
Can EvoCardLink help me collect customer contact details?
Yes, Pro and Corporate packages include lead capture features.
You can collect and manage customer information easily.
Can I see how many people viewed my digital business card?
Yes, analytics are available in Pro and Corporate packages.
You can track engagement and performance.
Done-for-You Design and Setup
Is EvoCardLink a done-for-you solution?
Yes, everything is handled by our team.
You only need to provide your information.
Will EvoCardLink design both my physical NFC card and digital business card?
Yes, both are designed professionally and matched for consistency.
Can I request a fully customised card design?
Yes, custom designs are available.
You can also submit your own artwork.
Will I receive a design preview before printing?
Yes, you must approve the design before printing begins.
Managing and Updating Your EvoLink
Can I update my information after the card has been printed?
Yes, updates can be made anytime without replacing the card.
Do I need to print a new card when my contact information changes?
No, your existing card will still work with updated information.
Do I receive account access to manage my EvoLink?
Yes, you will receive access to manage your profile. You can request access to your account, and it is free to use.
Can I update my website and social media links?
Yes, all links can be updated anytime.
NFC Compatibility, QR Codes and Troubleshooting
Which smartphones support NFC business cards?
Most modern smartphones support NFC.
Older devices can use QR codes instead.
Does EvoCardLink work with iPhone and Android?
Yes, it works with both platforms.
What if the recipient’s phone does not support NFC?
They can scan the QR code instead.
Does EvoLink require an internet connection?
Yes, an internet connection is required to load the profile.
Can the NFC card damage a smartphone?
No, NFC cards are safe and do not damage devices.
Pricing, Subscription and Package Upgrades
How much does EvoCardLink cost?
Pricing depends on the package selected.
You can view full pricing on the packages page.
Is there a yearly subscription fee?
No, standard profiles do not require yearly fees.
Can I upgrade to a Corporate Package?
Yes, upgrades are available anytime.
Ordering, Payment and Delivery
How do I place an EvoCardLink order?
You can order through the website or WhatsApp.
What happens after I place an order?
We will send you an online form via WhatsApp. You will need to submit your details to begin the design process.
Do you deliver throughout Malaysia?
Yes, delivery is available nationwide.
Can I order cards for my employees?
Yes, bulk and team orders are supported.
Privacy, Security and Data Management
What information is stored inside the NFC chip?
Only your EvoLink URL is stored.
Your full details are displayed online.
Is EvoCardLink safe to use?
Yes. EvoCardLink is built using secure web protocols (HTTPS) and controlled access systems to protect your information. We follow industry-standard practices to ensure that your data is transmitted safely and only accessible to authorized users, giving you confidence when sharing your digital business card.
Does EvoCardLink sell customer information?
No, customer data is not sold. EvoCardLink is a Malaysian-based company and we comply with the Personal Data Protection Act (PDPA) of Malaysia.
All personal information collected through EvoLink, including contact details submitted via Exchange Contact, is handled responsibly and used only for its intended purpose, such as enabling you to connect with your leads and manage follow-ups.
We do not share, rent or sell your data to third parties for marketing purposes. Access to collected data is restricted to the profile owner or authorised company administrators, and we implement appropriate safeguards to protect your information in accordance with PDPA requirements.
Can I deactivate or delete my EvoLink?
Yes, you may request deactivation at any time, and our team will handle the process promptly and securely to ensure your information is managed with care.
Corporate and White Label Solutions
Can EvoCardLink be deployed for an entire company?
Yes, Corporate packages support full team deployment.
Can administrators manage employee profiles?
Yes, administrators can update and centrally manage all employee profiles, while also accessing advanced analytics on card usage, lead capture performance, and engagement metrics.
The system enables management to evaluate employee effectiveness through detailed insights, including leaderboard rankings, comprehensive PDF reports, and performance tracking tools to support data-driven decision-making.
What is the White Label option?
White Label allows you to deploy EvoCardLink under your own brand, including your logo, domain, and interface identity.
This option is suitable for agencies, resellers, IT service providers, marketing firms, and organizations that want to offer NFC digital business card solutions to their own clients or teams while maintaining full brand ownership and a consistent customer experience.
Can we request a corporate demonstration?
Yes, demos are available upon request.
Looking for EvoCardLink for Your Company or Team?
Request a Corporate ConsultationCustomer Support
What support is included with EvoCardLink?
Support includes setup assistance and ongoing help.
Can I contact support through WhatsApp?
Yes, WhatsApp support is available.
Can you help if my NFC card is not working?
Yes, our team will assist with troubleshooting.
Do you provide support after delivery?
Yes, ongoing support is provided.
Still Have Questions About EvoCardLink?
If you are unsure which package is suitable, want to see a live demonstration, or need EvoCardLink for a team, our team can guide you through the next step.