EvoReview AI PRO – AI-assisted Google Review

EvoReview AI Pro

Help customers share their real experience more easily. Turn their feedback into practical business insights.

Customers provide their own rating and optional feedback. AI helps turn that input into natural review wording, while the customer remains in control of what they choose to publish.

Real experience. Real feedback. AI-assisted writing.

Plans from RM19.90/month

EvoReview customer engagement page displayed on a smartphone at a retail counter

A more comfortable review journey

Make Google Reviews Easier for Your Customers

A customer may have had a positive experience but still hesitate when asked to write a review. Often, they know what they want to say—they simply do not know how to put it into words.

EvoReview AI Pro makes the Google Review journey easier. Customers provide a rating based on their actual experience and can add feedback in their own words if they wish. AI then helps turn that input into natural, readable review wording.

The customer remains in control.They review the suggested wording and decide what they want to use before continuing to Google Review.

One page, practical customer actions

One EvoReview Page. Multiple Ways to Connect.

Your EvoReview page gives customers one convenient place to engage with your business. The available actions depend on your configured setup.

Join WhatsApp
Facebook
Instagram
TikTok
YouTube
RedNote

Review Us on Google

This is where the AI Pro journey begins: customers rate their experience, may add feedback, receive AI-assisted wording and then continue to Google Review.

Join WhatsApp

This opens the business-provided WhatsApp Community invitation so customers can join the relevant community in WhatsApp.

Social media

Facebook, Instagram, TikTok, YouTube and RedNote buttons take customers to the merchant’s respective social media pages.

AI-assisted writing applies only to the Review Us on Google journey.

A simple customer flow

How EvoReview AI Pro Works

The visual below shows the six-step journey. The customer supplies the experience; AI only helps make that experience easier to express.

Six-step EvoReview AI Pro journey from visiting the review page to continuing to Google Review
1

Visit Your EvoReview Page

Customers arrive through a customer touchpoint, QR code or shared link.

2

Tap “Review Us on Google”

The customer chooses the review action to start the AI-assisted journey.

3

Rate Their Experience

The customer gives a rating based on their actual experience with your business.

4

Add Feedback, if They Wish

Optional feedback in the customer’s own words gives the AI more context.

5

Review AI-Assisted Wording

AI suggests natural wording based on the customer’s rating and input, without inventing details.

6

Continue to Google Review

The customer chooses what to use and completes the review themselves on Google.

Real experience. Real feedback. AI-assisted writing.

More than the final review

Understand More Than the Final Review

EvoReview AI Pro helps customers write more easily while giving merchants practical information about customer experience and engagement.

Customer Rating Insights

See how customers rate their experience and identify patterns in customer satisfaction.

Customer Feedback Insights

Understand what customers appreciate and what may need attention from the feedback they choose to share.

Traffic Source Insights

Understand which customer touchpoints, links or campaigns are generating visits and engagement.

Visitor Action Insights

Gain visibility into engagement with Google Review, Join WhatsApp and configured social media actions.

Collect Understand Improve

Choose the solution that fits your purpose

EvoReview Essential vs EvoReview AI Pro

Both use the EvoReview customer engagement page, but they serve different roles.

FeatureEvoReview EssentialEvoReview AI Pro
EvoReview web pageIncludedIncluded
Google Review, Join WhatsApp and social linksIncludedIncluded
NFC card, NFC A5 display and printed QR solutionAvailableNot included
Customer rating and feedback collectionNot includedIncluded
AI-assisted Google Review writingNot includedIncluded
Rating, traffic, visitor-action and feedback insightsNot includedIncluded
Payment modelOne-time paymentSubscription

EvoReview Essential

Connect Customers

Creates an easy physical NFC or printed-QR customer touchpoint that brings people to their configured EvoReview page.

Tap or Scan Connect

One-time payment

Explore EvoReview Essential

Subscription plans

Choose Your EvoReview AI Pro Plan

Starter

60 AI Sessions / month

Suitable for smaller businesses or businesses beginning to actively collect customer feedback.

RM19.90 / month

Approximately 2 AI Sessions per day

Choose Starter

Business

240 AI Sessions / month

Suitable for businesses with higher customer traffic and more frequent feedback activity.

RM49.90 / month

Approximately 8 AI Sessions per day

Choose Business
Compare plansStarterGrowthBusiness
AI Sessions / month60120240
Monthly priceRM19.90RM29.90RM49.90
Approx. daily usage*~2/day~4/day~8/day
Best forGetting startedRegular engagementHigher traffic

*Approximate daily usage is based on a 30-day month. The monthly AI Session allowance is the actual package limit.

Account setup: A RM50 one-time account setup fee applies to new standalone EvoReview AI Pro accounts. The setup fee is waived when AI Pro is activated on an existing EvoReview Essential account.

A stronger combined journey

Get the Complete EvoReview Experience

For businesses with a physical customer location, EvoReview Essential and EvoReview AI Pro can work together as one complete experience.

EvoReview Essential provides the physical touchpoint

NFC Card · NFC A5 Display · Printed QR

EvoReview AI Pro adds the intelligence layer

Customer Rating · Feedback Collection · AI-Assisted Google Review Writing · Customer Insights

Your core page keeps working

What Happens When AI Pro Is Not Active?

If your monthly AI Session allowance is fully used, or your AI Pro subscription expires or is not renewed, the AI Pro functions temporarily become unavailable. Your account falls back to the core EvoReview Essential experience.

Core EvoReview actions remain available

Customers can still access Google Review, Join WhatsApp, Facebook, Instagram, TikTok, YouTube and RedNote where those actions are configured for the business.

AI Pro functions pause until reactivated

Customer rating collection, feedback collection, AI-assisted review writing and AI Pro insights resume when AI Pro becomes active again.

Questions, answered clearly

Frequently Asked Questions

What is EvoReview AI Pro?

EvoReview AI Pro is a subscription-based customer feedback and engagement solution. It adds customer rating, feedback collection, AI-assisted Google Review writing and customer insights to the EvoReview experience.

What is the difference between EvoReview Essential and EvoReview AI Pro?

EvoReview Essential focuses on physical NFC and QR customer touchpoints. EvoReview AI Pro focuses on customer feedback, AI-assisted Google Review writing and customer insights. They can be used together for a more complete EvoReview experience.

Does EvoReview AI Pro include an NFC Card or NFC A5 Display?

No. NFC Cards, NFC A5 Displays and printed QR physical solutions are available through EvoReview Essential packages.

Does AI work with WhatsApp and social media buttons?

No. AI-assisted writing is available only within the “Review Us on Google” journey. The Join WhatsApp action opens the merchant’s configured WhatsApp Community invitation, while social-media buttons link directly to the merchant’s respective social pages.

Is customer feedback compulsory?

No. Customers can provide additional feedback if they wish. Their rating and any feedback they provide help generate more relevant AI-assisted review wording.

What is an AI Session?

An AI Session represents a customer’s use of the AI-assisted Google Review experience. Your selected plan determines the number of AI Sessions available during each monthly allowance period.

How many AI Sessions are included?

Starter includes 60 AI Sessions per month, Growth includes 120, and Business includes 240.

Is there an account setup fee?

A RM50 one-time account setup fee applies to new standalone EvoReview AI Pro accounts. The fee is waived when AI Pro is activated on an existing EvoReview Essential account.

What happens when all AI Sessions are used?

AI Pro functions temporarily become unavailable and the account falls back to the core EvoReview Essential experience. Customers can still use the configured Google Review, Join WhatsApp and social-media actions. AI Pro functions resume when the plan becomes active again.

What happens if my AI Pro subscription expires?

AI Pro features become inactive and the account falls back to the core EvoReview Essential experience. The core public page and its configured actions remain available. AI Pro functionality resumes when the subscription is renewed.

Does AI Pro automatically publish a Google Review?

No. AI assists with review wording, but the customer remains in control. The customer decides what they want to use and completes the Google Review themselves.

Does AI Pro create fake reviews?

No. EvoReview AI Pro is built around genuine customer experience. The customer provides their own rating and optional feedback; AI assists with writing and is designed not to invent details the customer did not provide.

Make customer feedback more valuable

Help Customers Share Their Real Experience More Easily

Give customers a simpler way to express what they want to say. Understand what they think, where they come from and what they do next—then use those insights to improve their experience.

EvoReview AI Pro
Real experience. Real feedback. AI-assisted writing.