Getting a new customer is important. The bigger opportunity is deciding what should happen after that customer pays and leaves. Many Malaysian small businesses complete the transaction well, then allow the relationship to disappear. A restaurant serves the meal, a...
Many Malaysian businesses already use QR codes, WhatsApp Communities and social media to stay connected with customers. The problem is that these channels are often scattered across different signs and links. An NFC customer engagement card brings those useful actions...
For many Malaysian businesses, serving the customer well is only half the challenge. The next challenge is getting that satisfied customer to share their experience on Google. A customer may enjoy the meal, collect a properly repaired car, leave a salon happy with the...